just out of curiousity...

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just out of curiousity...

Postby josiahes on Sat Jul 19, 2008 10:33 pm

I randomly have trouble opening up mustang social with an error 406 message appearing in place of my beloved mustang haven! just out of curiousity, am I the only one that has trouble with it, cuz I can download firefox or whatever if that would help...anyways, just wondered if I'm on my own or if it's maintanence or what



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Re: just out of curiousity...

Postby Jeremy on Sun Jul 20, 2008 1:15 pm

I've been having a lot of trouble with hosting. The site is hosted through godaddy, and they are terrible, the site has been up about 25% of the time. Plus only 50 people are allowed to connect at once, and with this site combined with jeremymorgan.com, it goes over capacity quite a bit.

I have written some stuff into this bulletin board software that might help with some of these issues, hopefully I can get it moved to a new server soon.
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Re: just out of curiousity...

Postby josiahes on Sun Jul 20, 2008 11:09 pm

if there's anything I can do, just let me know man!
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Re: just out of curiousity...

Postby Green-Moo on Mon Jul 21, 2008 1:14 am

Glad there's at least an explanation for it. I always assumed it was just my stupid connection.
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Re: just out of curiousity...

Postby Kitten on Mon Jul 21, 2008 8:46 am

You think GoDaddy hosting is horrible? I've never had any problems with them, so maybe you need to upgrade your package to allow for more people and better consistency.
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Re: just out of curiousity...

Postby Jeremy on Wed Jul 23, 2008 7:59 am

Kitten wrote:You think GoDaddy hosting is horrible? I've never had any problems with them, so maybe you need to upgrade your package to allow for more people and better consistency.


Well, this hosting account is for my "just for fun" sites, they don't make enough money to justify spending a ton of money on it. What's dirty about what they do is, they give you lots of bandwidth, so you buy the package, but they limit concurrent connections so that you'll never be able to use the bandwidth you pay for.

And when I say they're horrible, its for a variety of reasons. Wait until you have to call support someday, and you'll see exactly what I mean. They are a bunch of incompetent assholes who will lie to you and insult you rather than address the problem. They have a first line of $9 an hour "techs" who know absolutely nothing about hosting, they simply memorize scripts to get you off the phone. Several times I have called them, and even the "higher level" technicians have actually made up fake terminology and explanations on the spot (I should point out that I'm a software engineer by trade haha) to get me off the phone.

When you escalate calls to supervisors it's even worse. One sup told me I needed to "learn how to code" and that he simply didn't care if I took my business elsewhere, because godaddy has millions of customers so it wouldn't affect them. While this may be true, its highly unprofessional and inconsiderate to actually say it to a customer over the phone, who is calmly asking for help.

I'm going to be starting my own hosting company soon, and I'll move everything over there, and I'll never refer any of my customers to godaddy hosting ever again. (I used to send around 50 people there a year).
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